Customer Service Team Member
2 weeks ago
About the Role
">We are seeking a highly skilled and motivated individual to join our Customer Service team at our Wellingborough site. As a Customer Service Team Member, you will play a crucial role in receiving, logging, and responding to all retailer distribution claims and general queries.
Main Responsibilities:
- Ensure timely and effective resolution of retailer distribution claims
- Provide exceptional customer service support to both Budgens and Londis retailers
- Log and track retailer queries and issues
- Educate retailers on Booker GB service standards
You Will Need:
- A minimum GCSE standard in Maths and English
- Previous experience in a retail customer service role or similar environment
- Strong communication and problem-solving skills
- An ability to work effectively in a fast-paced environment
What's In It For You?
We offer a competitive salary of £24,000 - £28,000 per annum, depending on experience, plus a range of benefits including:
- 10% discount off purchases at Booker and Tesco
- Double discount events up to three times a year
- 10% off pay monthly & SIM only deals with Tesco Mobile
- Up to 30% off car, pet and home insurance at Tesco Bank
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