Retail Hub Representative

3 weeks ago


Southampton, Southampton, United Kingdom Utilita Energy Full time

Role Description

We are looking for a highly motivated and customer-focused Retail Hub Representative to join our team at Utilita Energy. The successful candidate will be responsible for interacting with customers, responding to their queries, and promoting our energy-efficient solutions.

About the Job

This is an excellent opportunity to work in a fast-paced environment, where you will have the chance to build relationships with customers, understand their energy needs, and provide tailored solutions to meet those needs.

The ideal candidate will possess excellent communication skills, a strong understanding of customer-centric principles, and a passion for delivering outstanding customer experiences.

Key Responsibilities:

  • Interact with customers face-to-face, via live chat, or over the phone to respond to their queries and resolve issues
  • Promote energy-efficient solutions and sustainable practices among customers
  • Collaborate with colleagues to achieve sales targets and drive business growth
  • Participate in ongoing training and development to stay up-to-date with industry trends and best practices

Salary and Benefits

The successful candidate will receive a competitive salary of £25,272 per annum (pro-rata), plus a range of benefits, including a bonus scheme, career progression opportunities, and comprehensive healthcare coverage.

Utilita Energy Offers:

  • A supportive and inclusive work environment
  • Ongoing training and development to enhance your skills and advance your career
  • Access to mental health support and wellbeing resources
  • A comprehensive healthcare scheme, including dental and eye care
  • A pension scheme with employer matching

Apply Today

If you are passionate about delivering exceptional customer experiences and making a positive impact on the environment, we encourage you to apply for this exciting opportunity.



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