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IT Account Manager

2 months ago

Yorkshire, United Kingdom NMS Recruit Full time
About the Role

We are seeking a dedicated IT Account Manager to join our team at NMS Recruit. As a key member of our organization, you will be responsible for managing and nurturing client relationships, ensuring that their IT needs are met with the highest levels of customer satisfaction.

Key Responsibilities
  • Develop and maintain strong relationships with clients to understand their business needs and provide tailored IT solutions.
  • Work closely with internal stakeholders to ensure seamless delivery of IT services and solutions.
  • Identify and capitalize on opportunities to upsell and cross-sell IT services to clients.
  • Collaborate with the sales team to develop and execute sales strategies that drive revenue growth.
  • Provide exceptional customer service and support to clients, ensuring their IT needs are met with the highest levels of satisfaction.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong business acumen and understanding of the IT industry.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong problem-solving skills and ability to think critically.
  • Proficiency in Microsoft Office and other relevant software applications.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.