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Cloud Infrastructure Engineer

2 months ago

Glasgow, Glasgow City, United Kingdom Axiom Software Solutions Limited Full time
About the Role

Axiom Software Solutions Limited is seeking a highly skilled Cloud Infrastructure Engineer to join our team. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our cloud infrastructure to ensure high availability, scalability, and performance.

Key Responsibilities
  • Analyze current state of data sources for efficacy and efficiency, providing insights to optimize ingestion and data parsing/normalization.
  • Analyze current state/logging for Operating Systems (Windows, Linux, macOS, etc.), Network Devices (firewall, routers, etc.), Applications, and provide recommendations and/or implement solutions to optimize quality of service.
  • Design/implement monitoring solutions using Splunk and other tools to ensure real-time visibility into our infrastructure.
  • Develop customized alerts, dashboards, and reports to track performance metrics and identify areas for improvement.
  • Develop and optimize search queries, alerts, reports, and dashboards for performance and scalability.
  • Query Splunk and other data sources to surface trends indicative of issues with underlying infrastructure or applications.
  • Add customer context, analyze data to detect false positives, develop trends, and data models.
  • Serve as a Subject Matter Expert (SME) in creating, developing, and running reports in Splunk.
  • Expert in creating custom dashboards and alerts.
  • Ability to find, use, and showcase data to drive a business case.
  • Validate log sources and indexed data, search through data to optimize search criteria.
  • Document all actions taken as part of investigations and work closely with other teams to support the problem management process.
Requirements
  • Background in Desktop Support or Desktop Engineering.
  • Technical background in Windows Operating Systems, macOS, Linux, etc., commonly deployed in enterprise networks.
  • A problem-solving mindset, strong logical/critical thinking abilities for analyzing events.
  • Ability to influence through teamwork and collaboration.
  • Working understanding of Pandas and Spark.
  • Strong written and verbal communication skills and relationship building skills.
  • Relevant experience of 2 years with Splunk and familiar with uberAgent.
  • Evidence of consistently excelling at what you do.
  • Strong problem-solving and analytical skills.
  • Extreme attention to detail and time management skills.
  • Ability to work independently and manage multiple priorities.
  • Must be highly motivated and have a positive attitude.
  • Preferred experience in incident and problem management.