Tesco Colleague
3 weeks ago
At Tesco, we're committed to serving our customers, communities, and the planet with a little better every day. As a Colleague in our Hythe Esso Express store, you'll play a vital role in helping us achieve this vision.
We're looking for a passionate and knowledgeable individual to join our team. As a Customer Service Representative, you'll be responsible for serving our customers with passion and pride, giving great natural service, and being knowledgeable about the products and services within your store.
Key Responsibilities
- Know your customers and serve them with passion and pride, giving great natural service.
- Be passionate and knowledgeable about the products and services within your store.
- Work across the store in our service, picking, and replenishment areas where required.
- Put into practice the training you have received, so we all work safely, effectively, and serve our customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Take part in seasonal, community, and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Be yourself, live our values, make everyone feel welcome, and always follow our policies.
- At times, you may be required to accept deliveries into the store.
What We Offer
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
About Us
We're a place where Everyone's Welcome. We know life looks a little different for each of us, and we always welcome chats about flexible working. We're proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
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