Operations Manager
24 hours ago
About the Role
">We are seeking an exceptional Operations Manager - Fitness to join our team at Everlast Gyms, part of Frasers Group.
Salary: The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience.
">About the Company
">Frasers Group is a leading retail group with a strong focus on delivering exceptional customer experiences across all areas of its businesses. Our gyms are no exception, with a commitment to providing a high-quality environment that fosters engagement and motivation among members.
Job Description
">This is a full-time position responsible for the day-to-day running of the business, including management of controllable costs such as stock orders and cleaning supplies, driving revenue lines from membership sales to product and secondary sales, and ensuring central processes like FUNDAMENTALS, ASCEND & MOVE are followed and delivered to the highest level consistently.
">Key Responsibilities
">- ">
- Represent Everlast Gyms as an ambassador for fitness">
- Demonstrate our elevated ways of working always">
- Drive all revenue lines from membership sales to product & secondary, to driven overall profitability of the gym">
- Effective management of controllable costs such as; stock orders & cleaning supplies to eliminate wastage and overspend">
- Lead by example on reception and the gym floor in this member facing role designed to enhance every visit">
- Ensure central processes like FUNDAMENTALS, ASCEND & MOVE are followed & delivered to the highest level consistently">
- Drive collective buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate">
- Lead the recruiting, monitoring, training and onboarding of new team members within your gym">
- Ensure that all daily, weekly & monthly operational processes are completed consistently and to a high standard">
- Deliver honest, constructive feedback regularly to support all team members in achieving their potential">
- Report facilities & maintenance related issues in accordance with best practice guidelines">
- Be resilient and agile to react to challenging situations and find solutions">
- Able to effectively manage all policies and procedures including Health & Safety, including pool plant operations">
- Ensure consistently high standards of cleanliness and presentation at all times whether on shift or not">
Requirements
">- ">
- Passionate about health, fitness and wellness">
- Level 2 qualification in fitness (desirable)">
- Strong leadership qualities">
- Adaptable in communication and management style depending on the team member and their drivers">
- A positive, solutions driven mindset in the face of adversity">
- A member champion mentality with exceptional interpersonal skills">
- Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role">
- Flexible in working hours and location to support the needs of the business including weekends and Bank Holidays when required">
Benefits
">- ">
- 20% discount across all Frasers Group facias">
- Fearless 1000 bonus scheme">
- Free Gym membership">
- Eligibility for monthly Frasers Group Champion program - winners get double their salary for the month">
- Reward and recognition with our Everlast Gyms monthly champions program">
- Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership">
- Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training">
About Us
">Want to know more about the great things our brand does?
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