Operations Improvement Analyst

2 days ago


Basingstoke, Hampshire, United Kingdom SitePoint Pty Full time

About Elis

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We are a leading provider of multi-service solutions in textiles, hygiene, and facility services, with a presence in Europe and Latin America.

The Business Analyst Role

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This position involves conducting comprehensive data analysis and interpretation to generate actionable insights that drive informed business decisions and improve operational processes.

Your Key Responsibilities">
  1. ">
  2. Collaboration and Stakeholder Engagement: Work closely with stakeholders to capture their needs and translate them into detailed business requirements.">
  3. Data Analysis and Interpretation: Collect, analyse, and interpret extensive datasets to identify trends, patterns, and insights that can enhance operations.">
  4. Process Improvement: Identify inefficiencies in current processes and propose effective solutions for optimisation.">
  5. Documentation and Reporting: Develop comprehensive documentation, encompassing business requirements, process maps, and user stories.">
  6. Project Management: Oversee projects from initiation through completion, ensuring they align with business objectives and are delivered on schedule and within budget constraints.">
  7. Testing and Validation: Conduct user acceptance testing to verify that solutions meet business needs and requirements.">
  8. Risk Management: Identify potential risks and devise mitigation strategies to ensure project success.">
">What We Are Looking For">

Key Skills and Qualifications

">

We require a highly skilled Business Analyst with a strong analytical mindset, excellent communication skills, and experience working in a service industry environment. Proficiency in SAP is essential, and knowledge of other CRM products and Customer Data Management solutions is highly desirable.

What We Offer">

Benefits Package

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We offer a competitive salary ranging from £30,000 to £35,000 (dependent on experience), 29 days holiday, company pension, discounted gym membership, on-site parking, and private medical insurance.

We also provide numerous development opportunities, a national structure to support career advancement, and a friendly and supportive working environment.


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