Operations Improvement Analyst
2 days ago
About Elis
">We are a leading provider of multi-service solutions in textiles, hygiene, and facility services, with a presence in Europe and Latin America.
The Business Analyst Role
">This position involves conducting comprehensive data analysis and interpretation to generate actionable insights that drive informed business decisions and improve operational processes.
Your Key Responsibilities">- ">
- Collaboration and Stakeholder Engagement: Work closely with stakeholders to capture their needs and translate them into detailed business requirements.">
- Data Analysis and Interpretation: Collect, analyse, and interpret extensive datasets to identify trends, patterns, and insights that can enhance operations.">
- Process Improvement: Identify inefficiencies in current processes and propose effective solutions for optimisation.">
- Documentation and Reporting: Develop comprehensive documentation, encompassing business requirements, process maps, and user stories.">
- Project Management: Oversee projects from initiation through completion, ensuring they align with business objectives and are delivered on schedule and within budget constraints.">
- Testing and Validation: Conduct user acceptance testing to verify that solutions meet business needs and requirements.">
- Risk Management: Identify potential risks and devise mitigation strategies to ensure project success.">
Key Skills and Qualifications
">We require a highly skilled Business Analyst with a strong analytical mindset, excellent communication skills, and experience working in a service industry environment. Proficiency in SAP is essential, and knowledge of other CRM products and Customer Data Management solutions is highly desirable.
What We Offer">Benefits Package
">We offer a competitive salary ranging from £30,000 to £35,000 (dependent on experience), 29 days holiday, company pension, discounted gym membership, on-site parking, and private medical insurance.
We also provide numerous development opportunities, a national structure to support career advancement, and a friendly and supportive working environment.
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