Director of Debt Recovery Solutions

3 weeks ago


North East, United Kingdom Department of Work & Pensions - Digital Full time
Salary and Benefits

The salary for this role is competitive at £89,000 per annum, plus 28.97% employer pension contributions worth around £26k pa. In addition, DWP offers a range of benefits to support your work-life balance, including:

  • Generous annual leave: 25 days (increasing up to 30 days over time)
  • Flexible working patterns: job sharing, term-time working, flexi-time, and compressed hours
  • Support for financial wellbeing: interest-free season ticket loans, cycle to work scheme, employee discount scheme
  • Health and wellbeing support: Employee Assistance Programme, HASSRA membership
  • Family friendly policies: enhanced maternity and shared parental leave pay

Job Description

This is an exceptional opportunity to join our team as a Digital Delivery Manager and make a significant impact on reducing fraud, error, and debt in the UK. As a leader in our scaled agile environment, you will influence policy and deliver tangible results by leveraging your experience in agile delivery, stakeholder management, and strategic planning.

You will work closely with our technical experts to develop and implement innovative solutions that prevent error getting into the system, creating a debt balance which DWP needs to recover. Your expertise will help us get it right first time, preventing fraudulent claims and protecting taxpayer money.

Key responsibilities include:

  • Leveraging your agile delivery experience to drive business outcomes
  • Building and maintaining strong stakeholder relationships
  • Developing and implementing effective strategies to reduce fraud and error
  • Collaborating with cross-functional teams to deliver high-impact projects

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