Senior Infrastructure Support Lead

3 days ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time
Job Description:

We are seeking a highly skilled Senior Analyst, Customer Care Performance to join our team at Interface Recruitment UK. As a Senior Infrastructure Support Lead, you will be responsible for administering, managing, and maintaining core IT infrastructure systems and services hosted both on-premise and in Microsoft Azure.

About the Job:
  • Maintain security by monitoring systems for potential vulnerabilities and taking action to mitigate them.
  • Support Root Cause Analysis process for significant issues.
  • Proven track record in administration of corporate IT environment including server, network, and cloud environments.
Key Accountabilities:

Administer high-availability Microsoft SQL server, Entra ID and Active Directory, Office 365, Microsoft InTune, local and wide area networks, Fortigate firewall and VPN solutions, physical and Azure desktop and server estate, Veeam backup, and IP telephony.

Performance and cost optimisation and capacity planning for IT infrastructure systems.

Experience deploying and managing client software and policies using Microsoft InTune.

What You'll Need:
  • Broad understanding of Microsoft desktop operating systems and Microsoft Office applications.
  • Working towards or holding of a Microsoft certification for Windows Server operating systems (MCSA, MCITP, MCTS) or other vendor-related certification.
  • Experience of industry frameworks and standards (ITIL, ISO 27001, PCI DSS etc.).
Why Join Us:

A competitive salary of £60,000 per annum, plus benefits including 25 days holiday + bank holidays, Length of service holidays, Life assurance, Company sick pay, Private medical insurance, Cycle to work scheme, Employee Assistance Programme, Flexible benefits, and Employee recognition scheme.



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