Senior IT Infrastructure Support Specialist
4 days ago
As a Senior IT Infrastructure Support Specialist at Interface Recruitment UK, you will play a key role in supporting software and technical teams in managing client infrastructure. This exciting opportunity requires providing high levels of service and software support to customers, ensuring seamless operations and resolving technical issues efficiently.
About the Role:
- Your primary focus will be on assisting clients with their IT infrastructure needs, including troubleshooting, maintenance, and upgrades.
Key Responsibilities:
- Collaborate with cross-functional teams to identify and resolve technical issues, ensuring minimal disruption to clients' operations.
- Provide exceptional customer service, responding promptly to queries and concerns, and escalating complex issues when necessary.
- Develop and maintain strong relationships with clients, understanding their business requirements and adapting support strategies accordingly.
Requirements and Qualifications:
- Relevant experience in IT infrastructure support, preferably in a similar industry or role.
- Strong technical skills, particularly in areas such as database management, scripting, and spatial data solutions.
- Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Benefits Package:
- A competitive salary, estimated to be around £60,000 - £80,000 per annum, depending on experience.
- Bonus scheme, pension plan, and other benefits that contribute to your overall well-being and job satisfaction.
Working Environment:
- You will be working in a dynamic and fast-paced environment, constantly updating software and systems to meet the evolving needs of our clients.
- The company culture is focused on innovation, collaboration, and continuous improvement, providing opportunities for professional growth and development.
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