Retail Store Manager Leadership Role

3 weeks ago


Manchester, United Kingdom Charles Tyrwhitt Full time
About the Role

We are looking for a skilled and experienced Assistant Retail Store Manager to join our team in the Trafford Shopping Centre store. As an Assistant Store Manager, you will be responsible for leading the sales team to achieve sales growth and customer satisfaction.

Key Responsibilities
  • Exceed sales targets by influencing and motivating the sales team, while maintaining excellent customer service standards.
  • Coaching and mentoring the sales team to improve performance and achieve operational metrics.
  • Building relationships with customers to understand their needs and preferences, and providing tailored solutions.
  • Managing customer appointments and feedback, working closely with the Store Manager.
Requirements

To succeed in this role, you will need:

  • Proven retail management experience, with a track record of delivering results and improving performance.
  • Strong leadership and coaching skills, with the ability to motivate and develop others.
  • Commercial acumen, with a focus on driving sales growth and achieving KPIs.
  • Experience in stock management and loss prevention, ensuring optimal inventory levels and minimising losses.
  • Knowledge of Microsoft Office, including proficiency in Excel and other relevant tools.
  • Strong communication and interpersonal skills, with the ability to build and maintain effective relationships.
Salary and Benefits

We offer a competitive salary of £50,000 - £65,000 per annum, based on experience, plus a quarterly bonus scheme, uniform allowance, and entrepreneurial environment. You'll also have access to staff discount, cycle to work scheme, relocation packages, and professional development through the Tyrwhitt Academy.

Award-winning Charles Tyrwhitt is a leader in men's dress shirts and tailoring. We pride ourselves on our commitment to customer service, innovation, and sustainability.



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