Senior Technical Advisor

5 days ago


StocktononTees, Stockton-on-Tees, United Kingdom Nextech Group Ltd Full time

Job Overview

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The Senior IT Support Engineer role involves operating as an escalation point for the 1st Line team, providing technical support and guidance to internal teams and end-users. You will work with an array of customers in the local area, supporting through remote helpdesk and occasional site visits.

Responsibilities

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  • Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.
  • Document system configurations, processes, and procedures for knowledge sharing and future reference.

Benefits

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  • A salary of up to £45,000 per annum, making you one of the highest earners in the industry.
  • A comprehensive benefits package, including health insurance and pension contributions.
  • Opportunities for career growth and professional development.

About Us

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Nextech Group Ltd is a leading provider of IT solutions, dedicated to delivering exceptional services to our clients. If you're passionate about designing, implementing, and maintaining robust 3rd Line and Infrastructure solutions, we want to hear from you.


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