Senior Technical Support Engineer

3 days ago


StocktononTees, Stockton-on-Tees, United Kingdom In Technology Group Full time

In Technology Group: A professional MSP that has been delivering high-quality IT services since 2000. Our team consists of experienced professionals who share a passion for innovation and excellence.

Job Title: Senior Technical Support Engineer

Estimated Salary: £33,500 per annum, based on industry standards and location.

Job Description: We're seeking a skilled 3rd Line IT Support specialist to join our team. The successful candidate will work closely with our clients to resolve complex technical issues, ensure seamless operations, and provide exceptional support.

Key Responsibilities:

  • Supporting clients' IT infrastructure and resolving technical issues
  • Working collaboratively with cross-functional teams to achieve business objectives
  • Developing and maintaining strong relationships with clients
  • Staying up-to-date with industry trends and best practices

Requirements:

  • Proven experience in 3rd Line IT Support
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment


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