Imagination Station Team Lead
3 weeks ago
We are seeking a skilled and experienced professional to join our team as a Club Experience Manager. This role offers a unique opportunity to drive growth and retention of our membership base, while collaborating with cross-functional teams to deliver exceptional experiences for our members.
About Imagination StationWe are a leading institution in informal science education, dedicated to sparking a passion for sciences through interactive exhibits and educational programming.
Key Responsibilities:- Develop and implement membership strategies to achieve business objectives.
- Manage membership card production and distribution.
- Provide exceptional customer service to prospective and current members.
- Collaborate with Marketing to create and update membership and marketing materials.
- Coordinate special membership initiatives and recognition programs.
- Develop target market strategies for direct mail and telemarketing programs.
- Create sales incentive programs for front desk staff.
- Identify potential sources of new members and business opportunities.
To succeed in this role, you will need:
- A Bachelor's degree in business, marketing, communications, or a related field.
- At least three years of experience in developing and managing volunteers.
- Prior sales or fundraising experience is preferred.
- Proficiency in Microsoft Office and database management, as well as the ability to quickly learn our membership system.
- A flexible schedule to include occasional evenings and weekends.
- Demonstrated proficiency in the English language.
Imagination Station is a leading institution in informal science education, dedicated to sparking a passion for sciences through interactive exhibits and educational programming. We are committed to delivering exceptional experiences for our members and the community we serve.
Estimated salary: $70,000 - $90,000 per year, depending on experience.
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