Field Service Professional for Copiers

3 weeks ago


Leeds, Leeds, United Kingdom Concept Resourcing Full time
Join Our Team

We are seeking a highly skilled Field Service Professional for Copiers to join Concept Resourcing's team. This role involves installing, maintaining, and repairing high-end Photocopiers/MFDs in Yorkshire, ensuring exceptional customer satisfaction.

Key Responsibilities:
  • Maintain and repair the full range of MFP & Production Print equipment in accordance with technical specifications.
  • Respond to on-site technical calls at client premises within targeted response times, resolving issues efficiently.
  • Utilize PDA service support tools to maintain accurate technical records and communicate with call control.
  • Manage cloud-based digital document repository access through regular online synchronisation of provided laptop tools.
  • Adhere to company procedures to maintain the company vehicle in good condition, clean, and presentable.
  • Participate in technical training courses, seminars, and online training modules to enhance skills and product knowledge.
  • Liaise with colleagues to promote efficient operational service and communicate technical observations within the Technical Department.
  • DBS and SC Vetting are mandatory for this role.
Requirements:
  • Advanced IT networking/connectivity experience (e.g., network scanning, MFP installation on print server).
  • Hold a Full, Clean Driving Licence.
Salary and Benefits:

The successful candidate will receive a competitive salary of up to £32,000 per annum, 25 days' annual leave, plus bank holidays. Our comprehensive benefits package includes a company car or van, contributory pension scheme, sick pay scheme, Death in Service benefit, and Healthcare package.



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