Shop Floor Assistant

3 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Carlsberg Group Full time
Job Title: Shop Floor Assistant

Carlsberg Marston's Brewing Company is recruiting a Shop Floor Assistant to join our team. This role is responsible for providing exceptional customer service, sales, and stock management in our shop.

Key Responsibilities:

  1. Greet customers warmly and assist with their needs
  2. Provide detailed information about products
  3. Handle customer enquiries and resolve complaints efficiently and professionally
  4. Promote and upsell products
  5. Operate the cash register and handle transactions accurately

Requirements:

  • Previous retail or customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic maths skills for handling transactions

Working Conditions:

This role involves working in a fast-paced shop environment, with a focus on delivering high-quality customer service and meeting sales targets.



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