Optical Helpline Associate Specialist
2 weeks ago
We are seeking a dedicated and customer-focused Optical Helpline Associate to partner with our talented optometrists in improving the quality of life through optimal eye health and eyesight.
Key Responsibilities:- Customer Service: Resolve product or service problems by clarifying customer complaints, utilizing effective communication skills to deliver a positive experience.
- Technical Skills: Possess beginner-level proficiency in Microsoft Office Suite (Outlook, Word, Excel).
- Education: High school diploma or equivalent.
- Work Schedule: Monday-Friday, 9:30 am-6:00 pm.
- Healthcare: Comprehensive medical, dental, and vision coverage.
- Retirement Plan: 401(k) and IRA options for long-term savings.
- Life Insurance: Basic, voluntary, and accidental death and dismemberment (AD&D) coverage.
- Paid Time Off: Vacation, sick leave, and public holiday entitlements.
- Family Leave: Maternity and paternity leave support.
$63,000 - $83,000 per year, based on location and experience.
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