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Customer Service Representative

2 months ago

Grimsby, North East Lincolnshire, United Kingdom McDonald's Full time

About the Role

We're looking for a friendly and welcoming individual to join our team as a Customer Care Assistant at McDonald's. As the face of our restaurant, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities

  • Deal with customers in a professional and courteous manner
  • Maintain high standards of cleanliness in the dining area and toilets
  • Organise special events and activities to create a warm and welcoming atmosphere
  • Communicate effectively with customers and colleagues to ensure seamless service
  • Work efficiently and productively in a fast-paced environment

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including holiday pay, service awards, meal allowance, and employee discounts from top high street and online brands.

Requirements

To be successful in this role, you'll need to possess excellent communication skills, a genuine smile, and the ability to connect with customers and make them feel valued. You'll also need to work well as part of a team and maintain high energy levels throughout your shift.