Customer Service Representative

1 week ago


Grimsby, North East Lincolnshire, United Kingdom A.F. Blakemore & Son Ltd Full time
Job Description
  • Customer Service:
    • Greet customers in a friendly and welcoming manner, creating a positive first impression for our store.
    • Answer customer inquiries about products and services, ensuring they find the items they need.
    • Process customer purchases efficiently and accurately, maintaining a positive and friendly service.
    • Upsell selected products to customers, highlighting multi-buy offers to maximize sales.
  • Store Operations:
    • Contribute to a clean and organized sales floor by working stock, checking deliveries, and rotating stock to ensure freshness.
    • Adhere to all company policies and procedures, maintaining a safe and secure working environment.
    • Contribute ideas for delivering exceptional customer service and driving the business forward.

Benefits:

  • Holiday and maternity/paternity leave and pay in excess of statutory entitlements.
  • Gain hands-on experience in a high-volume, fast-paced convenience store.
  • Generous staff discount in all our stores.
  • Free tea and coffee.
  • Access to your payslips and rotas via the HR/Payroll portal.
  • Wellbeing support, including emotional support, counselling, legal, and financial advice.
  • Company pension scheme.
  • Company life insurance.
  • Cycle-to-work scheme.


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