Polish Language Customer Service Specialist

4 days ago


Newark on Trent, Nottinghamshire, United Kingdom TurnerFox Recruitment Full time

Polish Speaking Customer Service Advisor (Must be able to speak fluent Polish)

Location: Newark

Salary: £24,800 - £25,800

This is a fantastic opportunity for a fluent Polish Customer Service Agent to join a leading employer in the Newark area.

  1. Answering and responding to incoming telephone calls and emails from Polish and English business customers.
  2. Providing 1st line technical support and excellent levels of customer service.
  3. Diagnosing technical faults and providing over-the-phone solutions.
  4. Escalating technical queries to 2nd line support.
Additional Information / Company Benefits:
  1. Salary increase with additional supported languages.
  2. Salary increase by £1,000 once passed 6-month probation period.
  3. 28 days of holiday, increasing up to 5 more with each year of service.
  4. Additional paid day off for your birthday.
  5. Holiday buy/sell scheme (up to 3 days).
  6. Sick pay - increasing with the length of service.
Ideal Candidate:
  1. Fluent in both spoken and written Polish and English.
  2. Excellent telephone manner with good customer service skills.
  3. Previous customer service experience is essential; technical support experience preferred but not essential as training will be provided.


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