User Experience Researcher

4 weeks ago

Manchester, United Kingdom Stealth iT Consulting Full time £55,000
User Researcher Job Description

We are seeking a skilled User Researcher to join our team at Stealth iT Consulting. As a User Researcher, you will play a critical role in helping us understand our clients' users and develop user-centered design solutions.

Key Responsibilities:
  • Work closely with Product Managers, Designers, and developers to plan and conduct high-impact research that informs our design decisions.
  • Lead research projects, suggesting the best approaches and methodologies to capture user insights.
  • Plan and run qualitative studies, including remote and in-person interviews, observations, diary studies, concept testing, and usability studies.
  • Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights.
  • Consider the end-to-end user journey and external factors that may impact the user experience, including business, policy, and technical constraints.
  • Communicate research findings and involve your team in analysis and synthesis to develop empathy with users and enable evidence-based design decisions.
  • Help to embed user-centered design and user research best practices into teams and the wider business.
Requirements:
  • Hands-on experience leading user research, using behavioral and attitudinal methods, and knowing when to apply them appropriately.
  • Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery.
  • Experience working with Government Digital Service (GDS) service standards, using GDS design principles.
  • Experience working in multi-disciplinary, agile teams where you've led user research and influenced the design of a product or service through the insights you've gathered.
  • Understanding of a range of tools and practices for in-person and remote research.

We are looking for a skilled User Researcher who is passionate about user-centered design and has a strong understanding of research methods and tools. If you are a motivated and detail-oriented individual who is excited about the opportunity to work with our team, please submit your application.

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