Deputy Manager
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Deputy Manager to join our team at Marston's. As a Deputy Manager, you will play a key role in supporting the General Manager in the day-to-day operations of the pub, ensuring that our guests receive an exceptional experience.
Key Responsibilities:
- Assist the General Manager in the management of the pub, including opening and closing procedures, stock management, and cash handling.
- Lead and motivate a team of staff to deliver excellent customer service and achieve sales targets.
- Be responsible for the smooth running of shifts, including managing staff rotas, controlling labor costs, and maintaining high standards of cleanliness and hygiene.
- Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall guest experience.
- Work closely with the General Manager to achieve business objectives, including sales growth, profit margins, and customer retention.
What We Offer:
- A competitive salary and performance-related bonus.
- 20% discount on food and drink at all Marston's pubs, restaurants, and hotels.
- A reliable hour's contract, providing security and flexibility.
- Flexible and part-time hours available to accommodate family or education commitments.
- Access to our Management Development training program, including online training and app-based learning.
- A salary finance scheme to support financial wellbeing.
- Access to the Licensed Trade Charity for financial, mental, and emotional support.
Requirements:
- Previous experience in a management role, preferably in the hospitality industry.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong business acumen, with the ability to analyze data and make informed decisions.
- Ability to work under pressure, prioritizing tasks and managing multiple responsibilities.
- Flexibility to work a variety of shifts, including evenings, weekends, and bank holidays.
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