Deputy Supported Housing Manager

4 weeks ago


Horsham, West Sussex, United Kingdom YMCA DownsLink Group Full time

Service Provision: We are seeking a Deputy Supported Housing Manager to support the daily operations of our services, ensuring they meet the requirements of the service specification, including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. The successful candidate will oversee the residents' referral, interview, and induction processes for all beds, ensuring the Occupancy Agreements and House Rules are fully understood. They will also ensure the quality of accommodation provided, liaising with the Housing and Property Services team to complete estate inspections and health & safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations.

Leadership and People Management: The Deputy Supported Housing Manager will directly line manage team members, ensuring their service delivery, working culture, and personal development mirror best practice. They will ensure the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.

General: The successful candidate will be a member of the 'on call' rota to provide out of hours management support to projects in the wider locality. They will reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices.

About You: We are looking for a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people. You will have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team. You will have working knowledge of Regulator of Social Housing (RSH) and Ofsted, along with working knowledge of Trauma Informed Care and Psychologically Informed Environments. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. In addition, you will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.



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