Senior Support Advisor

3 weeks ago


Colchester, Essex, United Kingdom b3 jobs Full time
Role Overview

b3 jobs seeks an experienced Senior Support Advisor to join our team in Colchester. As a key member of our support staff, you will be responsible for managing customer interactions, resolving queries, and providing exceptional support services. This role involves close collaboration with our Sales Team to deliver top-notch customer experiences.

  • A minimum of 2 years of experience in customer-facing roles, preferably within the food manufacturing or FMCG industry.
  • Strong IT literacy, including proficiency in Microsoft Office applications (Word, Excel, Outlook).
Working Arrangements

This is a hybrid role, with one day per week working from home after completing the probation period. Standard working hours are Monday to Friday, 9:00am – 5:00pm, with a 1-hour lunch break. The estimated salary range for this role is £24,500 - £25,000 per annum, dependent on your level of experience.



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