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Technical Support Specialist

2 months ago

Exeter, Devon, United Kingdom Opus Recruitment Solutions Full time
Second Line Support Engineer Opportunity

We are seeking an experienced Second Line Support Engineer to join our growing team in Exeter. As a Second Line Engineer, you will be responsible for supporting over 4000 colleagues internally and resolving technical issues escalated from the 1st Line support team.

Key Responsibilities:

  • Configure and install hardware
  • Liaise with the 3rd Line team for escalated issues
  • Provide technical support and troubleshooting
  • Work with Active Directory, Windows Server, and other IT systems

Requirements:

  • Previous experience in a 2nd Line role
  • Active Directory and ITIL knowledge
  • Windows Server experience
  • Full UK driving license

What We Offer:

  • On-call bonus
  • Solid pension
  • Healthcare benefits
  • Discounts
  • Free parking

This is a fantastic opportunity to join a company that invests in its people and offers great progression routes. If you are an experienced Second Line Support Engineer looking for a new challenge, please apply with your CV.