Apprenticeships and Systems Manager

4 days ago

Birmingham, Birmingham, United Kingdom NCAUK Full time
Job Description

Role Purpose

The Apprenticeships and Systems Manager will be responsible for managing and developing systems and processes for the Senior Leadership Apprenticeship and other degree-level programmes. The role focuses on ensuring compliance with ESFA and Ofsted requirements, developing systems for the effective administration of the level 7 programmes, and acting as the main contact for employers and learners. The manager will take a lead in the development and implementation of fully integrated Apprenticeships and LMS system such as Aptem.

Key Responsibilities

1. Compliance and Process Improvement

Review and update all systems and processes to meet ESFA and Ofsted compliance requirements. Lead the development and implementation of compliance requirements for level 7 programmes. Take a lead on working with a systems supplier to develop and implement a single Apprenticeships management and LMS system to be ready by end of November 2024 for the first cohort of learners starting in January 2025.

2. Employer and Learner Engagement

Act as the Account Manager for all employers sponsoring employees in NCA Apprenticeships programmes. Provide information, advice, and guidance to potential employers and learners. Engage with employers to monitor learners' progress and completion.

3. Principal Objectives

Meet mutually agreed monthly targets for the implementation of the Aptem Apprenticeships MIS and LMS and its continuing development. Train other NCA staff to maximise the effective use of Aptem. Train and supporting academic tutors and learners to use the system. Successfully use the system to meet ESFA and Ofsted requirements and submit monthly funding claims.

4. Compliance with Funding Rules via a new system

Stay updated with ESFA funding rules and guidelines. Ensure all apprenticeship programmes meet the ESFA's eligibility criteria. Maintain accurate records and documentation to demonstrate compliance with funding requirements. Submit funding claims accurately and on time.

5. Data Management and Reporting

Manage the Individualised Learner Record (ILR) submissions to the ESFA. Ensure data accuracy and integrity in all reporting systems. Monitor and analyse apprenticeship data to ensure compliance and performance targets are met.

6. Quality Assurance and Improvement

Implement robust quality assurance processes to meet ESFA and Ofsted standards. Conduct regular internal audits and self-assessments to identify areas for improvement. Develop and maintain a Quality Improvement Plan (QIP) based on audit findings and feedback. Ensure that all tutors and assessors are proficient at using Aptem for delivery of teaching, learning, and assessment materials and in monitoring learner engagement in the learning processes.

7. Safeguarding and Prevent Duty

Implement safeguarding policies and procedures to protect apprentices. Ensure staff and apprentices are aware of and adhere to safeguarding guidelines. Fulfil the Prevent duty by promoting British values and preventing radicalisation.

8. Monitoring and Evaluation

Regularly evaluate the effectiveness of apprenticeship programmes. Use feedback from apprentices, employers, and staff to make improvements. Monitor key performance indicators (KPIs) and take action to address any areas of underperformance.

9. Inspection Preparation

Prepare for Ofsted inspections by ensuring all documentation and evidence are up-to-date and easily accessible for assessment of compliance with rules and regulations. Conduct mock inspections and provide staff training to ensure readiness. Address any actions or recommendations from previous inspections promptly.

10. Partnership Management

Support and work with the Engagement and Placements Manager to build and maintain strong relationships with employers, training providers, and other stakeholders. Collaborate with employers to ensure apprenticeship programmes meet their needs and standards. Engage with external quality assurance bodies and awarding organisations.

11. Collaboration and Teamwork

Work closely with the Apprenticeships Director, Curriculum and QA Lead, Engagement and Placements Manager, Programmes Administrator, and NCA support team. Collaborate with the Apprenticeships Systems and Virtual Learning Environment (VLE) partner, teaching staff, internal assessors, and external verifiers.

Requirements

1. Person Specification

1.1 Qualifications

First degree or equivalent (essential) and/or Masters/professional qualification (desired)

1.2 Experience

Knowledge and experience of managing apprenticeships provision and working with tutors and assessors. Experience in quality assurance processes and maintaining compliance with regulatory standards. Experience of working with an online apprenticeships MIS and ability to work with developers to create a system to meet NCA needs and requirements. Familiarity with government-funded apprenticeships and engaging with employers.

1.3 Skills and Abilities

Strong project/programme management abilities. Excellent organisational skills, capable of planning, prioritising, and managing workloads effectively. Exceptional communication and interpersonal skills, with the ability to build relationships and provide high-quality customer service. Proficient in utilising technology and innovative teaching methods. In-depth knowledge of ESFA and Ofsted guidelines and experience in preparing for inspections. Strong problem-solving skills and the ability to make data-driven decisions. Proactive approach to change management and adapting to new apprenticeship standards.

1.4 Personal Attributes

Passionate and motivated, committed to the values and mission of the Nishkam Civic Association. Conscientious and diligent, with a high standard of integrity and confidentiality. Agile and flexible, able to respond to changing demands and priorities. Culturally aware and sensitive, able to engage with a diverse range of stakeholders.

1.5 Additional Information

Fully driving licence and willingness to travel as required. Ability to communicate with target groups in ethnic minority communities is desirable but not essential.

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