Railway Operations Manager

3 weeks ago


Sunderland, Sunderland, United Kingdom Grand Central Railway Company Limited Full time

Job Description:

Company Overview:

At Grand Central Railway Company Limited, we pride ourselves on delivering an exceptional customer experience to all our passengers. Our team of dedicated professionals works tirelessly to ensure that every journey is safe, comfortable, and enjoyable.

Job Summary:

The Senior Conductor will be responsible for overseeing the day-to-day operations of our trains, ensuring that all safety protocols are followed, and providing top-notch customer service to our passengers.

Key Responsibilities:
  • To provide guidance and support to junior conductors and other team members as needed.
  • To maintain a high level of discipline and adherence to company policies and procedures.
  • To respond promptly and effectively to customer complaints and issues.
Requirements:

We are looking for an individual with excellent leadership and communication skills who can work effectively in a fast-paced environment. You will need to be highly motivated, proactive, and able to work independently with minimal supervision.

A minimum of 2 years' experience in a similar role or possession of relevant qualifications will be considered essential.

You will also need to be flexible and able to work varied shifts, including evenings and weekends.



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