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Nurse Manager for Outpatient Services
2 months ago
A high-profile, accessible, and responsive leader with professional, clinical, and managerial responsibility for Dermatology Outpatients at University Hospitals Coventry and Warwickshire NHS Trust. The successful candidate will be able to make informed decisions within their own clinical area and scope of professional practice, involving patients and nursing staff to ensure agreed standards and objectives are met.
Main Responsibilities- Accountable for own actions in accordance with the Code of Professional Conduct, contributing towards corporate objectives, and acting within local, Trust, and statutory guidelines and policies at all times.
- Highly developed communication skills enabling the maintenance of high-quality service and ensuring timely management and resolution of unexpected events and situations.
- Responsible for education and training provision of identified staff groups, patients, and carers within defined areas.
- Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.
- Support patients, carers, and others during difficult situations arising in the clinical area, imparting bad news.
- A knowledgeable team leader and resource for staff, advising on national, local, and Trust policy and procedures/guidelines, ensuring that clinical governance is embedded in practice.
- Responsible for identifying and assessing complex clinical and non-clinical issues, implementing resolutions, and monitoring/auditing outcome.
- Responsible for interdepartmental/organisational activities including HR; budget management; complaints; and patient flow.
- Demonstrate clinical credibility within the outpatient setting and various specialities, including understanding use and maintenance of specialised equipment.
- Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce, and resource data available.
University Hospitals Coventry and Warwickshire NHS Trust is one of the largest teaching Trusts in the UK, rated as good by the Care Quality Commission. We are proud of our employees across our hospital sites, with high-quality patient care at the heart of everything we do. We boast some of the most modern facilities in Western Europe, renowned for being at the forefront of research and innovation as part of our blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation. By joining our organisation, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. We are committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential, and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and are part of the organisation's core values.
