Account Manager

4 weeks ago


Kettering, United Kingdom Smart Solutions Full time
Job Title: Account Manager

Smart Solutions is seeking a dedicated Account Manager to oversee the recruitment, compliance, and performance of our agency's flexible workforce. In this role, you will be responsible for ensuring seamless service delivery by managing our team on-site and maintaining strong relationships with the client.

Key Responsibilities:
  • Support the smooth running of the facilities.
  • Build and maintain excellent relationships with the client, ensuring outstanding service delivery.
  • Manage the onsite flexible workforce, including staff rotas, sickness, holiday, and processing timesheets.
  • Recruit flexible workers and manage a pool of candidates to ensure the plant is fully staffed at all times.
  • Complete weekly payroll.
  • Carry out onsite inductions when required.
  • Manage compliance and employee records.
  • Ensure internal and external customer satisfaction and uphold the Company's reputation for excellent service and compliance.
Benefits:
  • Base Salary: £27,810 P/A
  • On-call Allowance: £1000 P/A
  • Comprehensive Medical Cash Plan for your peace of mind.
  • Discounts off Holistic wellbeing featuring alternative therapies, treatments, and counseling.
  • Access to a 24-hour EAP Advice line & CBT support.
  • Celebrate success at our exclusive Company Award Events.
  • Enjoy discounted gym memberships and more perks to keep you motivated and healthy.
  • Life Assurance.
  • High Street Rewards, Vouchers, and Cashback.
  • 33 Days Annual Leave - Length of service scheme.
  • Training & Fully Mapped Development Plan & Accredited training courses.
  • Corporate Charity Days off - paid time to help your local charity.
Requirements:
  • Agency recruitment experience essential.
  • Proven track record of success in meeting and exceeding recruitment targets.
  • Strong networking and relationship-building skills, with the ability to engage with high-level stakeholders.
  • Excellent communication skills, both written and verbal.
  • Self-motivated and results-oriented, with a proactive approach to problem-solving.
  • Ability to thrive in a fast-paced and target-driven environment.
  • Relevant industry knowledge and understanding of market trends.

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