Head of Manufacturing and Logistics

6 days ago


Coalville, Leicestershire, United Kingdom Malaberg Full time

About Malaberg Group

We are a rapidly expanding direct-to-consumer innovator creating brands that transform the lives of pets and people. Our commitment to quality and breakthrough products sets us apart.

We are currently seeking a Head of Manufacturing and Logistics to join our team in Coalville. This role is responsible for overseeing the operational functions of food/dietary supplement manufacturing and logistics.

Key responsibilities include:

  • Strategic Leadership
    • Operational Strategy Development: Collaborate with the COO to formulate and execute comprehensive operational manufacturing and logistics strategies that align with the company's goals and objectives.
    • Goal Setting and Alignment: Establish clear operational goals and objectives, ensuring alignment with the overall business strategy and performance metrics.
  • Operational Oversight
    • Department Management: Oversee the management of the Production and Logistics departments, ensuring operational plans are executed effectively and efficiently.
    • KPI Monitoring: Develop and monitor key performance indicators (KPIs) for each operational area, utilising dashboards and reporting tools to track performance and identify trends.
  • Process Improvement
    • Lean and Six Sigma Initiatives: Lead continuous improvement initiatives utilising Lean and Six Sigma methodologies to identify inefficiencies, eliminate waste, and enhance quality.
    • Cross-Functional Process Optimization: Facilitate workshops and brainstorming sessions to foster innovative solutions and best practices across departments.
  • Cross-Functional Collaboration
    • Liaison Role: Serve as the primary liaison between the COO, operational management teams, and key cross-functional leaders (i.e Sales, CS, New Product Development (NPD), Procurement) facilitating effective communication and collaboration on strategic initiatives.
    • Stakeholder Engagement: Collaborate with senior leaders in Commercial, Procurement, CS, Finance, Tech, HR, and other departments to ensure operational needs and challenges are addressed holistically.
  • Customer Experience Focus
    • Customer-Centric Initiatives: Champion initiatives aimed at improving the customer experience, leveraging customer feedback and data to inform service enhancements.
    • Service Level Agreements (SLAs): Establish and monitor SLAs for Operational performance, ensuring adherence to productivity and quality standards.
  • Team Development and Leadership
    • Mentorship and Coaching: Provide mentorship and coaching to departmental leaders, fostering a culture of leadership development and accountability.
    • Performance Management: Implement performance management systems to evaluate employee performance, drive engagement, and promote professional growth.
  • Budgeting and Resource Management
    • Budget Development: Collaborate with the finance team to develop and manage operational budgets, ensuring alignment with strategic priorities and financial targets.
    • Resource Allocation: Optimise resource allocation across departments, identifying opportunities for cost savings and efficiency gains.
  • Risk Management and Compliance
    • Operational Risk Assessment: Identify potential operational risks and develop mitigation strategies to ensure compliance with industry regulations and company policies.
    • Crisis Management: Develop and implement crisis management plans for operational disruptions, ensuring business continuity and resilience.


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