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Front of House Team Lead

2 months ago

Reading, Reading, United Kingdom Talent Finder Full time

Job Title: Apprentice Front of House Manager

Job Type: Full-time

Industry: Hospitality

Company: Talent Finder

Location: Reading

Job Description:

Job Summary:

We are seeking an experienced and motivated individual to join our team as an Apprentice Front of House Manager. As a key member of our team, you will be responsible for ensuring the smooth operation of our front of house services, including managing staff, maintaining high standards of customer service, and contributing to the overall success of our business.

Key Responsibilities:

  • Manage and supervise a team of front of house staff to ensure excellent customer service and high standards of service delivery.
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.
  • Monitor and control front of house operations, including staff rotas, inventory management, and cash handling.
  • Collaborate with other departments to ensure seamless service delivery and achieve business objectives.
  • Contribute to the development and implementation of new ideas and initiatives to improve the customer experience.

Requirements:

  • Previous experience in a front of house role, preferably in a hospitality or customer service environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and other stakeholders.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Ability to work flexibly, including evenings and weekends, as required.
  • Basic knowledge of hospitality operations, including cash handling, inventory management, and customer service principles.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Access to training and development programs.

How to Apply:

If you are a motivated and experienced individual looking for a new challenge, please submit your application, including your CV and a cover letter, to us.