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Store Leadership Manager
1 month ago
GO Outdoors Express - Store Leadership Manager
GO Outdoors Express ('GO') focuses on innovation and authenticity whilst never losing sight of the consumer expectation for value. Our Members Card scheme allows us to help people step into the outdoors whether it is to go walking, camping or an adventure for less. These smaller format stores aim to bring together the look and feel of a larger Go Outdoors store - with unique product areas and displays, but with the convenience of a High St location. Showcasing exclusive brands such as Peter Storm Hi-Gear, North Ridge and OEX we exist to equip our customers with everything they need for life outdoors.
As a Store Leadership Manager, you will be responsible for motivating and coaching management teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. You will drive the store's financial and compliance performance to deliver a profitable store.
Key Responsibilities:
- Champion a store whose management team leads and motivates a high performing, highly engaged team.
- Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations.
- Develop store teams through an internal development programme to support future talent and career pathways to help us grow our business.
- Deliver financial results in line with or in excess of company targets. Plan and forecast using financial data and trends to meet service demands.
- Deliver local business plans to develop the future growth of the store.
Requirements:
- Great coaching, mentoring and team building skills that drive team performance.
- Management experience, preferably in a similar format of retail.
- A proven record of successfully promoting and growing a brand or service in the local community.
- Demonstrated ability to improve store performance & standards through effective planning.
- Robust working knowledge of retail KPIs and the proven ability to control costs, increase sales and improve the customer experience.
- Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities.
- A keen eye for financial results with the ability to analyse and interpret P&Ls. Identify potential risks to address as well as identifying opportunities to maximise profitability.
Benefits:
- Incremental Holiday Allowance
- Staff Discount On JD Group and other brands within the organisation
- Discounted membership at JD Gyms
- Discretionary Bonus Schemes
- Personal development opportunities to learn and develop at work.
Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team.
