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Senior Account Manager

2 months ago

Durham, United Kingdom Central Employment Agency (North East) Limited Full time
About the Role

We are seeking a highly skilled Senior Account Manager to join our team at Central Employment Agency (North East) Limited. As a Senior Account Manager, you will play a key role in leading high-level, proactive key accounts and delivering exceptional results for our clients.

Key Responsibilities
  • Develop and implement strategic plans to add value to clients and drive sustainable account growth.
  • Work closely with the client services team to manage and execute client projects and campaigns, ensuring timely and profitable delivery.
  • Build and maintain effective relationships with clients, external partners, and internal teams to ensure seamless project execution.
  • Retain overall responsibility for the profit/loss/growth achieved within key accounts.
  • Ensure the delivery of high-quality work and service to encourage long-term client retention.
Requirements
  • Education to graduate/degree standard in a related discipline.
  • Demonstrable experience managing and growing large accounts in a digital/comms agency environment.
  • Managed Healthcare and or Pharma clients (B2B & B2C).
  • Excellent organizational skills, attention to detail for proofing, deadlines, and estimating.
  • A positive, proactive attitude and the ability to work well as part of a team.
  • A strong awareness and aptitude for marketing.
  • High standard of oral and written English and excellent communication skills.
  • Excellent presentation skills, comfortable with client pitches.
  • Good financial/commercial awareness.
  • Computer literacy with main MS Office software.
What We Offer
  • Up to £38,000 DOE.
  • Excellent staff benefits.
  • Hybrid working options, either 2 or 3 days in the office each week.