Data Management Specialist

7 days ago


Hull, Kingston upon Hull, United Kingdom AA Global Language Services Ltd Full time
About Us

AA Global Language Services Ltd takes pride in being the leading choice for professional interpreting, translation, and specialist language support services across the UK and worldwide. Our goal is to provide high-quality services to clients in both the public and private sectors.

About the Role

We are seeking a highly motivated and experienced Team Leader to join our team. The ideal candidate will handle face-to-face bookings, telephone, and video interpreting requests while overseeing day-to-day workload, managing non-attendance, engaging with new clients, and monitoring the Interpreting Inbox.

  • Manage day-to-day tasks, monitor attendance, engage with new clients, and oversee the Interpreting Inbox.
  • Report on team performance to the Line Manager and provide data for reports, including Key Performance Indicators (KPIs).
  • Identify training needs within the team and inform the Line Manager.
  • Maintain strong organisational and time management skills.

This is a full-time permanent position offering a competitive salary of £45,000 - £60,000 per annum, depending on experience.

Key Responsibilities:
  • Oversee team workload and manage non-attendance
  • Engage with new clients and monitor the Interpreting Inbox
  • Report on team performance to the Line Manager
  • Provide data for reports, including KPIs
Requirements:
  • Strong organisational and time management skills
  • Excellent communication and leadership skills
  • Ability to work under pressure and meet deadlines


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