Business Intelligence Analyst

4 weeks ago


Hatfield, Hertfordshire, United Kingdom Eisai Full time
About the Role

Eisai is a leading research-based pharmaceutical organization with a strong presence in the Oncology, Neurology, and Pain therapy areas. We are seeking a highly skilled Business Intelligence Analyst/Customer Support Manager to join our team in Kingdom of Saudi Arabia and Israel.

Key Responsibilities
  • Provide business intelligence and customer support to allocated affiliates, including CRM, Veeva Promo-Mats, Qlik Sense, Board, and Sales and Activity reporting & dashboards.
  • Solve problems and support end-users in optimizing the use of systems/solutions to enable effectiveness and efficiency in their business area.
  • Apply due diligence in follow-up of implemented solutions to ensure they meet customer quality standards.
Requirements
  • University degree in Science, Business, or Computing.
  • Fluent in Arabic and English.
  • Liaison with internal and external stakeholders, including Country Managers, Sales & Marketing operations, and market access at all levels.
  • Ideal experience in CRM systems, BI tools (Qlik Sense, Power BI, etc.), and ETL (Extract, Transform, Load) Tools such as Synapse.
  • Ideal experience in the pharma industry.
What We Offer
  • Competitive salary and excellent benefits package.
  • Hybrid working arrangement.
  • Car/Car Allowance (Depending on role).
  • Electric charging points for Electric/Hybrid vehicles.
  • Discretionary Bonus.
  • Free onsite parking.
  • Subsidized onsite restaurant and coffee shop.
  • Learning and development opportunities.
  • Retail discounts.
  • Well-being & mental health awareness programs.
  • Multi-faith prayer room.
About Eisai

Eisai is a human healthcare philosophy-driven organization that puts the patient first in everything we do. We believe in diverse and inclusive teams that promote wellbeing, learning, and innovation.



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