Security Operations Centre Manager

24 hours ago


Newbury, West Berkshire, United Kingdom Hackle Security Services Limited Full time

We are seeking an experienced Security Control Centre Operator to join our team at Hackle Security Services Limited. This role is based in the newly formed Control Centre at our Head Office in Newbury and requires a proactive, knowledgeable, and enthusiastic individual who can work effectively with minimal supervision.

About the Role
  • Monitors CCTV cameras and alarms, dispatches security officers as required, and maintains records of communications and events.
  • Provides general assistance to employees and management, answers routine calls, and responds to emergency situations.
  • Accurately logs equipment and keys signed out and returned by Security or other parties, informs relevant management/supervisor of any missing, damaged, or inoperative equipment/communications.
Requirements
  • Advanced computer skills and proficiency, excellent verbal and communication skills, self-motivated and able to work in a team environment.
  • Strong decision-making ability during crisis and non-crisis situations, able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies.
  • Able to work and communicate effectively with all levels of leadership, 1 year experience in security preferred, SIA CCTV license preferred, SIA license required.
Benefits
  • Competitive salary £12.50 per hour, company pension, company uniform provided, 4 on 4 off shift pattern, overtime available.
  • Access to excellent training and ongoing development, excellent career development opportunities, long service awards, employee of the month awards.


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