Control Room Operator

2 days ago


Newbury, West Berkshire, United Kingdom Hackle Security Services Limited Full time

We are looking for a highly motivated and organized Security Control Centre Operator to join our team at Hackle Security Services Limited. In this role, you will be responsible for monitoring CCTV cameras and alarms, dispatching security officers, and maintaining accurate records of communications and events.

About the Role
  • Work in a dynamic team environment, responding to emergency situations and providing general assistance to employees and management.
  • Have the opportunity to develop your skills and advance your career within our organization, access to excellent training and ongoing development, excellent career development opportunities.
  • Enjoy a competitive salary of £12.50 per hour, plus benefits including company pension, uniform, and overtime opportunities.
Key Responsibilities
  • Monitor CCTV cameras and alarms, dispatch security officers as required, and maintain accurate records of communications and events.
  • Provide general assistance to employees and management, answer routine calls, and respond to emergency situations.
  • Maintain accurate logs of equipment and keys signed out and returned by Security or other parties.
Requirements
  • Advanced computer skills and proficiency, excellent verbal and communication skills, self-motivated and able to work in a team environment.
  • Strong decision-making ability during crisis and non-crisis situations, able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies.
  • Able to work and communicate effectively with all levels of leadership, 1 year experience in security preferred, SIA CCTV license preferred, SIA license required.


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