Operations Manager

5 days ago


Aberystwyth, Cardiganshire, United Kingdom Stonegate Group Full time

About Us

At Stonegate Group, we're a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes well-known brands like Slug & Lettuce, Be At One, and Popworld.

Job Summary

We're seeking an experienced Team Leader to join our team at The White Horse in Aberystwyth. As a Team Leader, you'll play a key role in creating an amazing guest experience and driving sales growth.

Key Responsibilities

  • Support and coach your team to deliver exceptional customer service and drive sales growth.
  • Work closely with the management team to develop and implement business strategies.
  • Ensure compliance with company policies and procedures in the manager's absence.
  • Create a welcoming atmosphere for our guests and promote a positive brand image.

Requirements

  • At least 18 years old, as this role involves the sale of alcohol.
  • Passion for delivering exceptional customer service and driving sales growth.
  • Ability to work effectively in a fast-paced environment and adapt to changing situations.
  • Strong communication and leadership skills.

What We Offer

  • Award-winning training and development programs to help you grow your career.
  • A realistic and achievable bonus scheme to reward your hard work.
  • 25% off food and drink for you and all your friends in over 800 sites.
  • A referral scheme of up to £1,000 per person.
  • Dental insurance and employee assistance programs to support your well-being.

About the Role

This is a fantastic opportunity to join a dynamic and supportive team at The White Horse. If you're a people person who's passionate about delivering exceptional customer service and driving sales growth, we'd love to hear from you.



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