Administrative Support Officer

4 weeks ago


London, Greater London, United Kingdom NHS Full time

Are you a skilled and organized administrative professional seeking a challenging role within a dynamic healthcare environment?

About the Role

We are seeking a highly motivated Receptionist and Administrative Assistant to join our team at Edgware Community Hospital and Finchley Memorial Hospital.

This is an exciting opportunity to work in a fast-paced environment, providing administrative support to our clinical teams and contributing to the delivery of high-quality patient care.

As a key member of our team, you will be responsible for managing incoming and outgoing correspondence, handling patient queries, and maintaining accurate records.

Main Responsibilities
  • Provide exceptional administrative support to our clinical teams, including managing correspondence, scheduling appointments, and maintaining accurate records.
  • Handle patient queries and concerns, providing a high level of customer service and ensuring a positive experience for our patients.
  • Maintain accurate and up-to-date records, including patient information, correspondence, and administrative data.
  • Collaborate with our clinical teams to ensure the smooth operation of our services, including coordinating appointments, managing supplies, and maintaining a clean and organized workspace.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, colleagues, and other stakeholders.
  • Highly organized and efficient, with a strong attention to detail and ability to maintain accurate records.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
  • Basic computer skills, including proficiency in Microsoft Office and other administrative software.
  • Knowledge of administrative procedures and protocols, including data protection and confidentiality.
What We Offer
  • A competitive salary and benefits package, including access to training and development opportunities.
  • A supportive and dynamic work environment, with a strong focus on teamwork and collaboration.
  • The opportunity to work in a fast-paced and challenging environment, with the potential for career progression and professional growth.


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