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Store Supervisor

2 months ago

Camberley, Surrey, United Kingdom Starbucks UK Full time

Job Summary

We're seeking a highly skilled and motivated Store Supervisor to join our team at Starbucks UK. As a Store Supervisor, you will be responsible for leading a team of baristas to deliver exceptional customer service and create a welcoming store environment.

Key Responsibilities

  • Lead shifts and manage store operations to ensure seamless customer experience
  • Coach and develop team members to achieve sales and customer satisfaction goals
  • Collaborate with the Store Manager to drive business results and implement operational improvements
  • Ensure compliance with company policies and procedures, including health and safety standards
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner

Requirements

  • Previous experience in a customer-facing role, preferably in a retail or hospitality environment
  • Strong leadership and coaching skills, with the ability to motivate and develop team members
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Basic knowledge of coffee and food preparation, with a willingness to learn and develop skills

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Free drinks and food when on shift
  • Comprehensive training and development programs
  • Recognition and reward schemes for outstanding performance

Why Join Us?

At Starbucks UK, we're committed to creating a positive and inclusive work environment that values diversity and promotes opportunities for growth and development. We're passionate about delivering exceptional customer service and creating a welcoming store experience that makes every customer feel valued and appreciated.