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Store Supervisor

1 month ago

Camberley, Surrey, United Kingdom Ryman Ltd Full time

About the Role:

We are seeking a highly motivated and customer-focused Store Supervisor to join our team at Ryman Ltd. As an ambassador for Ryman, you will be responsible for providing exceptional customer service, driving sales, and contributing to a positive store environment.

Key Responsibilities:

  • Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers.
  • Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service.
  • Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, Assist with the training of colleagues, utilising available tools to maximise the performance of the team.
  • Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures.
  • Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved.
  • In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures. Motivate all colleagues to drive sales and to achieve required KPIs. Liaise with the Retail Support Centre should any issues need to be reported. Support with any weekly time sheets.

About Us:

Ryman Ltd is a leading retailer of stationery and office supplies with a rich history dating back to 1893. As part of the Theo Paphitis Retail Group, we are committed to providing excellent customer service and promoting a culture of diversity and inclusion.