Technical Support Specialist

2 months ago


Lower Basildon, United Kingdom Shared Services Partnership Full time
Job Overview:

Job Summary: We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Shared Services Partnership. As a Technical Support Specialist, you will provide general and technical support to our team, ensuring the efficient and effective management of our highway network.

Key Responsibilities:
  • Provide technical support to the team, including facility management and health and safety.
  • Take and prepare minutes from team meetings.
  • Support the technical team in managing enquiries and feedback on resource issues and pressures.
  • Develop excellent relationships with support staff, engineers, and technical teams.
  • Communicate effectively with stakeholders, including elected members and the public.
Requirements:
  • Confident communicator with excellent customer service skills.
  • Ability to multi-task and meet conflicting deadlines.
  • Familiarity with computer systems and data management.
  • Interest in and appreciation for highway engineering and management.
What We Offer:

Shared Services Partnership is a modern and forward-looking organization that offers a pleasant, supportive, and collaborative working environment. We invest in our employees through internal development programs and training, and offer a competitive salary and benefits package.

Benefits:
  • Opportunities to develop skills and experience.
  • Flexible working arrangements, including part-time hours and hybrid working.
  • Local Government Pension and annual leave.
  • Support through staff networks for parents, carers, and people with protected characteristics.


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