Financial Operations Specialist
1 week ago
About the Opportunity
Selwood is seeking a skilled Financial Operations Specialist to join our team based at our head office premises in Hampshire.
This role offers a great opportunity to be part of a successful team, ensuring sales are converted into cash or liquid resources. You will work closely with our 27 Hire Branches throughout the UK and all internal departments.
As a key member of our financial operations team, you will be given the opportunity to innovate and implement new ideas within the role.
Main Responsibilities:
- Maintaining proactive contact with customers via phone and email to obtain payment by the due date, in accordance with authorised payment terms and targets, to ensure that credit limits are adhered to and credit limit reviews are conducted.
- Promptly identifying, recording and following up on any customer queries with internal colleagues to ensure they are resolved efficiently.
- Ensuring accounts are kept fully up-to-date, reconciled where necessary and housekeeping performed on a regular basis.
- Monitoring contracts, ensuring credit status is strictly adhered to and monitoring risk through credit reference agencies.
- Driving down aged debt and improving overall DSO figures.
- Promptly identifying, recording and following up on any customer queries with internal colleagues to ensure they are resolved promptly and efficiently.
- Producing debtors reports and presenting results as scheduled.
- Reviewing and releasing contracts on hold in a timely manner.
- Assisting with sales administration and assisting other members of the credit control team.
Qualifications & Skills:
- Good written and verbal professional communication and customer service skills.
- Credit control experience.
- Focused with a strong attention to detail.
- A self-motivated individual.
- Proven ability to multitask, with an eye for prioritisation.
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