Award Winning Customer Care Professional

2 days ago


London, Greater London, United Kingdom ihateironing Full time

**Customer Care Team Member Wanted**

We are seeking an experienced Award Winning Customer Care Professional to join our customer care team at ihateironing. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring our customers receive an outstanding experience.

The ideal candidate will have a minimum of two years' experience in customer care, with excellent communication skills and a passion for providing solutions to customers. You will also be well-organised, punctual, and able to work independently as well as part of a team.

In this role, you will be handling multiple customer calls on a daily basis, troubleshooting issues, and providing appropriate solutions. You will also be expected to think on your feet, use your own initiative, and liaise with dry cleaners and drivers to ensure continued great service to our customers.

We offer a competitive salary of £28,000 - £33,000 per annum, depending on experience, as well as a range of benefits including monthly health and fitness subsidy, profit-related bonus, company pension, paid accommodation for two weeks of training in London, subsidised laundry and dry cleaning, and opportunity for progression.



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