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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Supermarket Assistant. As a key member of our Partnership, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Operate cash registers, process transactions, and handle customer payments accurately and efficiently.
- Restock shelves, maintain a clean and organized store environment, and ensure that all products are displayed in an attractive and appealing manner.
- Work collaboratively with colleagues to achieve sales targets, promote products, and drive business growth.
- Participate in ongoing training and development to enhance skills and knowledge, ensuring that you are up-to-date on the latest products, services, and company initiatives.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively to meet deadlines.
- Basic math skills and accuracy when handling cash and operating a point-of-sale system.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
- Ability to lift up to 25 pounds and stand for long periods.
Benefits:
- Competitive hourly rate of £12.89.
- Opportunities for career advancement and professional growth within the Partnership.
- Discounts on Waitrose & Partners products and services.
- Access to exclusive employee benefits, including staff discounts, learning and development opportunities, and more.
About Us:
The John Lewis Partnership is a unique and values-driven organization that prioritizes the well-being and success of its Partners. We believe in creating a workplace that is inclusive, supportive, and empowering, where everyone has the opportunity to thrive and reach their full potential.
