Senior Client Solutions Manager

1 week ago


Glasgow, Glasgow City, United Kingdom Harrison Scott Associates Full time
About the Role

We are seeking a highly skilled Senior Client Solutions Manager to join our team at Harrison Scott Associates. The successful candidate will be responsible for developing and managing client relationships, working closely with the wider business delivery team to deliver exceptional client service.

The ideal candidate will have a strong understanding of the marketing industry, excellent communication skills, and the ability to work independently. They will be responsible for ensuring that all projects are managed in line with client policies and procedures.

Key Responsibilities:

  1. Build and manage client relationships to ensure client expectations are fully met.
  2. Liaise with stakeholders on a daily basis to develop and write new briefs and ensure smooth project management of all projects and campaigns.
  3. Manage workflow through Creative, Digital, and Studio & Production teams, providing updates to colleagues and clients.
  4. Identify opportunities to contribute to the client's strategy and deliver the opportunity to do so.
  5. Work with the Account Director to embrace change and offer innovative thinking.
  6. Act as a brand ambassador within the agency for your clients.
  7. Prepare documentation for client meetings – weekly status, monthly update, and quarterly review.
  8. Accurate estimating, invoicing, and monthly budget reconciliation.
  9. Forecast and forward plan clients' spend.
  10. Identify and maximise cost-saving opportunities.
  11. Identify and introduce new opportunities where appropriate.
  12. Develop MI to aid future client planning.
  13. Ensure month-end MI and KPI reports are completed on time, are 100% accurate, and distributed to the client.
Benefits Package

We offer a competitive salary of £50,000 - £60,000 per annum, depending on experience, plus benefits including health insurance, pension scheme, and generous holiday allowance.

This role is an excellent opportunity to develop your career in a dynamic and supportive environment. If you are a motivated and ambitious individual looking for a new challenge, we would love to hear from you.



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