Help Desk Specialist

2 weeks ago


Huddersfield, Kirklees, United Kingdom Mamas & Papas group Full time
About Us: Mamas & Papas is a globally recognized retailer and manufacturer with a rich history spanning over 40 years. Our commitment to providing high-quality products and exceptional customer service has earned us numerous awards and accolades in the industry.

The Role: As a Customer Care Advisor, you will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner. You will also be expected to maintain accurate records and reports, and contribute to continuous process improvements.

Benefits: We offer a competitive salary of £18,000 - £22,000 per annum, depending on experience, plus benefits including 33 days' holiday, buy and sell holiday schemes, company bonus schemes, and employer pension contribution. You will also enjoy significant staff discounts, subsidized health insurance, and access to our employee recognition and appreciation schemes.

Join our team and be part of a dynamic and supportive environment where you can grow and develop your skills and career.

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