Hotel Night Host Liaison

3 weeks ago


Dover, Kent, United Kingdom Bally's Corporation Full time

Bally's Corporation is a leading global casino-entertainment company with a significant presence in the industry. As a Casino Host, you will be an integral part of our team, responsible for delivering exceptional customer experiences to our valued guests.

Our ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong understanding of customer service principles. If you are a motivated and detail-oriented individual who is passionate about providing outstanding guest experiences, we encourage you to apply.

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, as well as a comprehensive benefits package including health coverage, 401(K) matching, and access to exclusive employee perks.

The Role: Casino Host

Responsibilities:

  • Welcome and greet guests, provide personalized attention to meet their needs
  • Develop relationships with VIP guests to increase repeat visits and loyalty
  • Coordinate complimentary services, special events, and hospitality initiatives for identified guests
  • Identify new gaming guests and enroll them in our players' club program
  • Meet and engage with players on the casino floor, at special events, and during promotions
  • Ensure retention of existing guests by offering tailored experiences and solutions
  • Arrange for special services related to top-tier players
  • Respond to inquiries regarding our club and its benefits
  • Participate in promotional programs and activities as required

REQUIREMENTS/EDUCATION:

  • High School diploma or equivalent work experience required
  • Excellent communication and interpersonal skills
  • Able to work flexible hours, including weekends and nights
  • Possess good judgment and problem-solving abilities
  • Ability to maintain confidentiality and handle sensitive information
  • Familiarity with computer systems and software applications

What's in it for you:

  • Competitive salary and annual performance reviews
  • Comprehensive health coverage plan and 401(K) matching
  • Access to exclusive employee perks and discounts

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