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Duty Manager

1 month ago


Worthing, West Sussex, United Kingdom whitbread Full time

We're seeking a skilled Duty Manager to lead our team at Premier Inn Worthing Seafront. As a key member of our hotel operations, you'll be responsible for ensuring a seamless guest experience, managing staff, and maintaining high standards of customer service.

Key Responsibilities:

  • Manage daily hotel operations, including front desk, housekeeping, and food and beverage services.
  • Lead and motivate a team of staff to deliver exceptional customer service and achieve business objectives.
  • Monitor and maintain high standards of cleanliness, safety, and security within the hotel.
  • Collaborate with colleagues to resolve guest complaints and concerns.
  • Contribute to the development and implementation of hotel policies and procedures.

What We Offer:

  • A competitive hourly rate, starting at £ and up to £ per hour.
  • A permanent contract with 24 hours per week over 3 days, including mornings, afternoons, and evenings, with weekend working included.
  • A comprehensive training and support program to help you succeed in your role.
  • A Whitbread Benefits card, offering up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

Whitbread is a leading hospitality business, committed to delivering exceptional customer experiences and creating opportunities for our people to grow and develop. We believe in being an inclusive organisation, valuing diversity and welcoming applications from all backgrounds and perspectives.