Duty Manager

4 weeks ago


Worthing, West Sussex, United Kingdom whitbread Full time

We're seeking a skilled Duty Manager to lead our team at Premier Inn Worthing Seafront. As a key member of our hotel operations, you'll be responsible for ensuring a seamless guest experience, managing staff, and maintaining high standards of customer service.

Key Responsibilities:

  • Manage and motivate a team of staff to deliver exceptional customer service
  • Ensure the hotel is running smoothly, efficiently, and in line with company standards
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to achieve business objectives
  • Monitor and control hotel operations, including budgeting and forecasting

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A supportive and inclusive work environment
  • Access to Whitbread's training and development programs
  • A comprehensive pension scheme and save-as-you-earn scheme

Why Work for Whitbread:

  • We're a leading hospitality company with a strong commitment to customer service and staff development
  • We offer a range of benefits and perks, including discounts on food and drink, travel, and entertainment
  • We're passionate about creating a positive and inclusive work environment

Requirements:

  • Previous experience in a similar role or industry
  • Excellent communication and leadership skills
  • Ability to work under pressure and manage multiple tasks
  • Strong problem-solving and analytical skills
  • Flexibility to work a variety of shifts, including evenings and weekends

Location: Worthing Seafront Premier Inn, 127 Marine Parade, Worthing BN11 3FN


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